Eleos Program
In the spirit of mercy, clemency, compassion, and pity, we respond to emergent incidents in order to keep our communities safe and restore normalcy in times of crisis.
About Us
Our company was founded by a team of individuals with a unique combination of backgrounds including U.S. Army Special Operations. Collectively, we have a variety of skills that make us uniquely capable of coordinating disaster relief efforts such as strategic planning, crisis management, organization/execution under pressure, extensive legal expertise and a deep connection with our community.
Services
Risk Assessment
- Identification and assessment of potential risks and threats to business operations, including natural disasters, cyber attack, pandemics and supply chain disruption.
- Evaluation of vulnerabilities related to physical assets, information technology systems, human resources, and critical suppliers.
Business Impact Analysis (BIA)
- Determine the potential impact of disruptions on key business processes, functions, and revenue streams.
- Prioritization of critical business functions and resources based on their importance to the organization’s operations and objectives.
Recovery Strategy
- Development of recovery strategies and solutions to minimize the impact of disruptions and restore operations within predefined recovery time objectives (RTOs) and recovery point objectives (RPOs).
- Identification of alternate facilities, equipment, and suppliers to support business continuity efforts.
- Implementation of redundancy and failover mechanisms for critical systems and infrastructure.
Emergency Response and Incident Management
- Establishment of an incident response team and activation procedures for emergency response and disruptive events.
- Development of incident escalation protocols and communication channels for notifying stakeholders and coordinating response efforts.
- Training of employees on emergency procedures, evacuation plans, and incident reporting protocols.
Information Technology Disaster Recovery
- Implementation of backup and recovery solutions for IT systems, data, and applications to ensure data integrity and availability.
- Configuration of offsite backups, cloud storage, and replication technologies for redundancy and data protection.
- Testing and validation of IT disaster recovery procedures through regular drills and exercises.
Communication and Notification
- Establishment of communication protocols and notification procedures for disseminating critical information to employees, customers, suppliers, and other stakeholders during emergencies.
- Deployment of mass notification systems, emergency hotlines, and communication tools to facilitate real-time communication and updates.
- Integration of social media and other digital channels for crisis communication and public relations management.
Employee Safety and Welfare
- Implementation of workplace safety measures and emergency response protocols to ensure the well-being of employees during emergencies.
- Development of employee assistance programs (EAPs) and support services to address physical and psychological needs in the aftermath of disasters.
- Collaboration with local authorities, emergency services, and community organization to provide assistance and resources to affected employees and their families.
Supply Chain Resilience
- Assessment of supply chain risks and dependencies to identify potential disruptions and vulnerabilities.
- Establishment of relationships with alternate suppliers, logistics providers, and distribution channels to mitigate supply chain risks.
- Development of contingency plans and supply chain resilience strategies to maintain continuity of operations during disruptions.
Testing, Training, and Maintenance
- Conducting regular testing, training, and exercises to validate the effectiveness of the BCDR plan and ensure readiness for emergencies.
- Reviewing and updating the BCDR plan periodically to reflect changes in risks, technologies, and business operations.
- Maintenance of documentation, contact lists, and procedures in a centralized repository for easy access and reference during emergencies.
Governance and Compliance
- Appointment of a dedicated BCDR team or coordinator responsible for overseeing the implementation and maintenance of the BCDR plan.
- Compliance with regulatory requirements, industry standards, and best practices for business continuity and disaster recovery.
- Participation in audits, assessments, and certification programs to validate adherence to BCDR standards and guidelines.
Post-Incident and Continuous Improvement
- Conducting post-incident reviews and debriefings to identify lessons learned, root causes, and opportunities for improvement.
- Implementation of corrective actions, process enhancements, and risk mitigation measures based on post-mortem findings.
- Continual monitoring, evaluation, and refinement of the BCDR plan to enhance resilience and adaptability to evolving threats and challenges.
Mobile and Static Physical Security
- Provide armed or unarmed physical security solutions for personnel, sensitive equipment or facilities.
- Planning and implementation of emergency physical security plans which can be activated in the case of an incident.
- Active shooter response planning and implementation.